ProductCenter PLM Support Services

SofTech's PLM Customer Services organization is comprised of dedicated team of PLM technical support engineers, consultants, and trainers who are ready to assist you, answer your questions, work with you on a consultancy basis, or meet your PLM training needs.

Phone Support

SofTech's phone lines are staffed from 7:00 a.m. to 7:00 p.m. Eastern Time, except on national holidays. If you call outside of these hours or do not directly reach a PLM Customer Support Engineer, please leave a message, which will be promptly responded to during these hours of operation.

For quick technical assistance please phone:
(978) 513-2700 x503

Our Help Desk hours are (Eastern Time):
7:00 am to 7:00 pm, Monday — Friday

Online Support

SofTech also provides PLM Web portal access for on demand PLM support via MyPLM.net. MyPLM.net is your central PLM resource for ProductCenter PLM support and community access, exclusively for active ProductCenter PLM customers.

(Customer login and password required)

or E-mail us at:
productcenter@softech.com